These Terms of Service were last updated on August 18 2015.

About our Terms of Service

The following terms and conditions govern all access to and use of the Slackline.io web application, the www.slackline.io website (“Website”) and service (together, the “Slackline Service”) including all content, services and products available at or through the Slackline Service.

The Slackline Service is owned and operated by Quinde Limited (“Slackline”, “we”, “our” or “us”). The Slackline Service is offered subject to your acceptance of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Website (collectively, the “Agreement”).

Please read the Agreement carefully before accessing or using the Slackline Service. By accessing or using any part of the Slackline Service, you agree to become bound by the terms and conditions of the Agreement. If you do not agree to all the terms and conditions of the Agreement, then you may not access or use the Slackline Service.

1. Description of the Slackline Service

The Slackline.io web application allows you to connect two or more Slack channels from different Slack teams so that messages written by a person and transmitted by Slack in one Slack channel are automatically forwarded by Slackline to other Slack channels. You may edit and delete the shared channels that you create via the Slackline Service.

Slackline may also, in the future, update current services and/or features or offer new services and/or features to the Slackline Service (including, the release of new tools and resources). Such updated or new features and/or services shall be subject to the terms and conditions of the Agreement.

Access to the Slackline Service is permitted on a temporary basis. We reserve the right to modify or discontinue offering or updating the Slackline Service at any time without notice.

2. No association with Slack

Slackline and Slack Technologies Inc, the provider of the Slack communication service, (“Slack”) are different entities. There is no relationship between Slackline and Slack, other than Slackline being a licensee and user of the Slack API for the purpose of providing the Slackline Service. Slack is not responsible for the Slackline Service and will not provide support for the Slackline Service.

These terms do not apply to your use of the Slack services. Such use is governed by the Slack Terms of Service available on the website www.slack.com.

3. Capacity

In order to use the Slackline Service, you must be 18 years of age or older, or be 13 years of age or older and have your parent or guardian’s consent to the Agreement. You must also have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws.

4. Your Slackline Account and Personal Data

To use the Slackline Service, you must first create a Slackline user account (“Slackline Account”) by signing into your Slack account on the Website and following any prompts.

You may create a Slackline Account in your personal capacity (in which case the terms “you” or “your” apply to yourself only) or on behalf of a company or other legal entity which you have the authority to bind (in which case the terms “you” or “your” shall refer to such entity and all permitted Members and Administrative Users (as defined in the Slack Terms of Service).

By signing into your Slack account on the Website, you grant us access to and permission to process personal data in your Slack account. The processing of your personal data is subject to our Privacy Policy which is hereby incorporated by reference.

You are responsible for maintaining the security of your Slackline Account (including your username and password), and you are fully responsible for all activities that occur under your Slackline Account and any other actions taken in connection with it, whether by yourself or other users. You must immediately notify Slackline of any unauthorized uses and users of your Slackline Account or any other breaches of security. Slackline will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

5. Subscriptions

You may access and use the Slackline Service on any of our subscription plans:

1. Free Service: This subscription plan allows you to join any shared channels for free; or
2. Paid Subscriptions: These Paid Subscriptions allow you to create a number of shared channels and share them with a number of Slack teams upon payment of a subscription fee at the beginning of every subscription period as set out on the Website. Different Paid Subscription levels are available depending on the number of shared channels, number of Slack teams connected to each shared channel and duration of the subscription period.

You may only use the Slackline Service within the limits of your subscription level.

If you require access to more channels than your selected Paid Subscription level allows, you may upgrade your Paid Subscription level as set out in clause 5.3. If you require access to more channels than the Paid Subscription allows, please contact us so that we can discuss further options of providing the Slackline Service.

5.1. Purchase of Paid Subscriptions

To purchase a Paid Subscription to the Slackline Service, you will be required to select a subscription level and provide accurate information regarding your credit card or other payment instrument. You agree to our third party service providers, including Stripe, storing and using your payment card information for the purpose of processing the payment.

You agree to pay Slackline all amounts specified in the applicable subscription plan in accordance with the Agreement.

By providing your payment instrument details, you authorise Slackline or companies who work on Slackline’s behalf, such as payment processors, to bill your payment instrument in advance for the relevant subscription fee on the date you purchase a Paid Subscription to the Slackline Service (the “Initial Billing Date”) and on each monthly or annual anniversary (as applicable, depending on your chosen subscription plan) of the Initial Billing Date (the “Subsequent Billing Date(s)”). The Initial Billing Date and any Subsequent Billing Dates are together referred to herein as the “Billing Date(s)”.

The relevant subscription fees:

• shall be payable in the US dollars;
• are, subject to clause 5.4, non-refundable; and
• are exclusive of any applicable sales tax, which shall be added to the bill at the appropriate rate.

If, for any reason, we are unable to bill your payment instrument or process the payment of the relevant subscription fee within thirty (30) days of the Billing Date, and without prejudice to any of our other rights and remedies:

• we may, without liability to you, disable your Slackline Account and access to all or part of the Slackline Services and we shall be under no obligation to provide any or all of the Slackline Services; and
• interest shall accrue on a daily basis on such due amounts at an annual rate equal to 3% over the then current base lending rate of HSBC from time to time, commencing on the due date and continuing until fully paid, whether before or after judgment.

If you dispute any charges you must let Slackline know within twenty (20) days after the Billing Date.

We reserve the right to change our prices for the Paid Subscriptions in the future. Price changes for existing Paid Subscriptions will take effect at the start of the next subscription period following the date of the price change. If we do change prices, we will provide you with at least one month’s notice of the change on the Website and in an email to you. Your continued use of the Slackline Service after the price change becomes effective constitutes your agreement to pay the new price.

5.2. Automatic Renewal

Your Paid Subscription will automatically renew at the end of every month or year (as applicable, depending on your chosen subscription plan) after the Billing Date, unless you cancel your Paid Subscription in accordance with clause 5.4.

5.3 Changes to level of Paid Subscription

You may change your Paid Subscription level on your user settings inside the Slackline Service. Changes to your Paid Subscription level, including the reduction or addition of features and limitations on use of the Slackline Services, shall take effect immediately. The new subscription fee will take effect on the next Billing Date following the change to the Paid Subscription level and:

• in respect of an increase of a Paid Subscription level (such that you will be paying a higher subscription fee going forward), we will additionally bill you, and you agree to pay, the difference between the old subscription fee and the new subscription fee on a pro rata basis for the remaining of the current subscription period; or
• in respect of a decrease in a Paid Subscription level (such that you will be paying a lower subscription fee going forward), you will not be entitled to a reimbursement of the difference in amount between the old subscription fee and the new subscription fee for remaining of the current subscription period.

5.4. Cancellation of Paid Subscription

You may cancel your Paid Subscription by notifying us at contact@slackline.io. The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the Free Service. Subject to the below paragraph, you will not receive a refund for subscription fees paid to us.

If you are a consumer residing in the European Union, and do not use the Slackline Service for business purposes, you have the right to cancel your Paid Subscription and receive a full refund within fourteen (14) days of purchase.

6. Trials

From time to time, Slackline may offer trials of a Paid Subscription for a specified period without payment (the “Trial”). Slackline reserves the right, in its absolute discretion, to determine your eligibility for a Trial, and to withdraw or to modify a Trial at any time without prior notice and with no liability.

For some Trials, Slackline will require you to provide your payment details to start the Trial. At the end of such Trials, we may automatically start to bill you for the Paid Subscription on the first day following the end of the Trial in accordance with clause 5. By providing your payment details in conjunction with the Trial, you agree to this charge. If you do not want this charge, you must change your subscription to the Free Service by notifying us at contact@slackline.io before the end of the Trial.

7. Money Back Guarantee

If the Slackline Services do not for any reason meet your expectations, you may request that Slackline immediately cancel your Paid Subscription and refund all subscriptions fees paid to Slackline up until that date, provided that:

• you request the refund from Slackline by contacting us at contact@slackline.io within thirty (30) days after the date the Paid Subscription was initially purchased;
• the subject Paid Subscription is the first Paid Subscription for the Slackline Services you have purchased (including under a different Slackline Account);
• you have fully complied with the terms of the Agreement; and
• you have not upgraded your Paid Subscription.

8. Intellectual Property

We are the owner or the licensee of all intellectual property rights in the Slackline Service and in the material published on it. We grant you:

• a limited, non-exclusive, revocable licence to make use of the Slackline Service (excluding the Website) within the limits of the Paid Subscription level you have purchased; and
• a limited, non-exclusive, revocable licence to make personal, non-commercial use of the Website and the material published on it. For the avoidance of doubt, personal, non-commercial use of the Website allows you to print off one copy, and download extracts of any page(s) from the Website and draw the attention of others to content posted on the Website, provided:
  • you do not modify the paper or digital copies of any materials you have printed off or downloaded and you do not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;
  • you acknowledge our status (and that of any identified contributors) as the authors of content on the Website; and
  • you do not use any part of the content on the Website for commercial purposes.

These licences shall terminate when the Agreement terminates in accordance with clause 13.

The Agreement does not transfer any of Slackline’s or any of Slackline’s licensors’ intellectual property to you. Title to such intellectual property will remain solely with Slackline or Slackline’s licensors (as applicable).

All Slackline trademarks, service marks, trade names, logos, domain names, and any other features of the Slackline brand are the sole property of Slackline. Your use of the Slackline Service grants you no right or license to reproduce or otherwise use any of Slackline’s trademarks, service marks, trade names, logos, domain names or any other features of the Slackline brand, whether for commercial or non-commercial use.

9. Messages

Messages sent by you and your team members from a Slack channel via the Slack services and forwarded via the Slackline Service (“Messages”) may contain proprietary and confidential information. By using the Slackline Services you grant us the right to transmit Messages and otherwise use Messages for the purpose of providing the Slackline Services and warrant that other team members have also consented to such use by us. Unless you opt in (see below paragraph), we will not store Messages or use Messages for any other purpose.

By following the relevant prompts in your account profile, you can opt in to publication of Messages whereby you grant us the right to store, use, reproduce, make available to the public, publish, translate and distribute your Messages in connection with the Slackline Services. You understand that no remuneration or compensation is or may become due to you in respect of such use. All such Messages will be considered non-confidential and non-proprietary. You warrant that you have obtained the permission of all team members in the Slack channel from which the Message originates to such use by us.

You warrant that you are the creator of, or have the authority from the creator(s) of, all intellectual property rights in the Messages and that use of the Messages by us as contemplated by the Agreement does not violate the terms of the Agreement, applicable law, or the intellectual property rights of others.

You will be liable to us and indemnify us for any loss or damage suffered as a result of your breach of the warranties contained in this clause 9.

We are not responsible for Messages. If you believe that any Message breaches a term of the Agreement, infringes your intellectual property rights or that your rights under applicable law have been otherwise infringed by any Message, please contact us at contact@slackline.io.

10. Third Party Sites

The Slackline Service may contain links to other independent third-party websites (Third-party Sites). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.

11. Advertisements

You shall not use the Slackline Services for advertising purposes. In particular, advertising in the shared channels created by Slackline is strictly forbidden unless otherwise agreed in writing.

12. Changes

We reserve the right to change the Agreement at any time for any reason. Any changes we may make to the Agreement in the future will be notified to you by posting an updated version of the Agreement on this page with an updated revision date and, where appropriate, by email. Your continued use of or access to the Slackline Service following the notification of any changes to the Agreement constitutes acceptance of those changes.

13. Termination

Slackline may terminate the Agreement and suspend your access to all or any part of the Slackline Service immediately by contacting you at your email address on record if:

1. you commit a breach of the Agreement, as determined by us in our discretion, or we suspect that may be the case; or
2. we consider termination necessary to protect the integrity or security of the systems used by us at any time.

If you wish to terminate the Agreement, you must cancel your Slackline Account.

On termination of the Agreement by any party and for any reason all rights granted to you under the Agreement shall cease and you must immediately cease all activities authorised by the Agreement, including your use of the Slackline Service.

14. Disclaimer of Warranties

To the maximum extent permitted by law, the Slackline Service is provided “as is” and “as available”. Slackline hereby disclaim all warranties of any kind, whether express, implied, statutory or otherwise, including, without limitation, the warranties of merchantability and fitness for a particular purpose and non-infringement. Slackline does not warrant that the Slackline Service will be complete, accurate, reliable, timely, secure, error free or that access thereto will be continuous or uninterrupted. You understand that you are using the Slackline Service at your own discretion and risk.

We do not warrant, endorse, guarantee or assume responsibility for any Messages, or any other product or service advertised or offered by a third party on or through the Slackline Service.

The provisions in this clause do not affect your statutory or mandatory rights which cannot be excluded by applicable law.

15. Limitation of Liability

In no event will Slackline be liable with respect to any subject matter of the Agreement under contract, negligence, strict liability or other legal or equitable claim for: (i) any indirect, special, incidental or consequential loss or damages; (ii) loss of profit, business, revenue, anticipated savings, business opportunity; (iii) the cost of procurement for substitute products or services; or (iv) the cost of interruption of use or loss or corruption of data.

Our maximum aggregate liability under or in connection with the Agreement shall in all circumstances be limited to the fees paid by you to Slackline in the one (1) year under this Agreement prior to the cause of action.

Slackline shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

16. General Representation and Warranty

You represent and warrant that your use of the Slackline Service will be in strict accordance with the Agreement. In particular, you represent and warrant that:

1. you will comply with the Slack Terms of Service at all times;
2. you will provide us with accurate information (where required);
3. you will not use the Slackline Service in the event of an emergency;
4. you will not use the Slackline Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the Agreement, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Slackline Service;
5. you will not infringe our intellectual property rights or those of any third party in relation to your use of the Slackline Service;
6. you will not do any of the following in relation to your use of the Slackline Service:
   • be obscene, offensive, hateful or inflammatory,
   • defame any person,
   • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age,
   • promote violence,
   • promote any illegal activity,
   • promote sexually explicit material,
   • disclose the name, address, telephone number, e-mail address or any other personal data in respect of any individual without their consent,
   • harass, upset, embarrass, threaten, alarm or annoy any other person,
   • be likely to mislead or deceive any person,
   • impersonate any person, or misrepresent your identity or affiliation with any person,
   • contain any advertising or promote any services or web links to other sites;
7. you will not use the Slackline Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
8. you will not collect or harvest any information or data from any content or our systems or attempt to decipher any transmissions to or from the servers running the Slackline Service.

17. Indemnification

You agree to indemnify and hold harmless Slackline and its respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Slackline Service, including but not limited to your violation of the Agreement.

18. Law and Jurisdiction

The Agreement will be governed by English law. Any dispute arising from, or related to, the Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Miscellaneous

The Agreement constitutes the entire agreement between Slackline and you concerning the provision of the Slackline Services.

The Agreement is between you and us and is not intended to grant rights, including the right to enforce any of its terms, to any other person. Any failure or delay by us to enforce the Agreement or any provision thereof shall not waive our right to do so.

We may transfer our rights and obligations under the Agreement to a third party, but this will not affect your rights under the Agreement.

Each of the terms and conditions of the Agreement operate separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect and will be construed as far as possible to give effect to the parties’ intentions as originally expressed in the Agreement.

20. Contact

If you have any questions, comments or requests regarding the Agreement, please email contact@slackline.io or write to:

Quinde Limited
4-5, Bonhill Street
TechHub @ Campus
EC2A 4BX
London
United Kingdom